digital transformation

NAO says government should employ data analytics to tackle fraud

Government departments have 28 data-sharing agreements in place to detect fraud, but a report from the National Audit Office (NAO), has found there is insufficient focus on preventive measures. The authors of the NAO’s Using data analytics to tackle fraud and error report noted that integrating preventative controls into existing business processes often requires real-time…

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NHS IT the big winner in Reeves’ Spending Review

The NHS has emerged as a big winner from the government’s Spending Review through to 2027 with approximately £10bn allocated to technology and digital transformation amid a wider £29bn funding boost across the health service. In a speech delivered to Parliament today, chancellor of the exchequer Rachel Reeves said that the funding represented a 50%…

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Interview: Rom Kosla, CIO, Hewlett Packard Enterprise

When Rom Kosla, CIO at Hewlett Packard Enterprise (HPE), joined the technology giant in July 2023, the move represented a big shift in direction. Previously CIO at retailer Ahold Delhaize and CIO for enterprise solutions at PepsiCo, Kosla was a consumer specialist who wanted to apply his knowledge in a new sector. “I liked the…

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Sapphire 2025: SAP mints business AI flywheel with Palantir on board

Christian Klein, SAP’s chief executive officer, put economic and geopolitical uncertainty at the heart of the opening keynote at the supplier’s global Sapphire event in Orlando. The European version of the event will be held in Madrid next week and is likely to repeat the same themes. Like other enterprise software suppliers, such as Oracle…

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M&S cyber attack disruption likely to last until July

Marks and Spencer (M&S) leadership believes that it may take at least another month to fully recover following a ransomware attack that it now looks likely will cost it a minimum of £300m. It has also emerged that the incident may have begun through the systems of a third-party supplier of IT services, where tech…

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Italian bank signs 10-year deal with Google Cloud

UniCredit has signed a 10-year agreement with Google Cloud to “accelerate” its digital transformation by tapping into the supplier’s cloud, artificial intelligence (AI) and data analytics capabilities. UniCredit will migrate “large sections” of its “application landscape”, including legacy systems, to Google’s Cloud platform across its banking operations in 13 countries. The bank will also use…

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Agentic AI could yield creative futures if it augments human workers

Anyone who has been held in a customer service phone loop trying to resolve issues relating to products, services, accounts and so on will know the feeling – customer service can be a frustrating, time-consuming experience. It feels like technology has not helped that much, so when Gartner trumpeted the prospects of agentic artificial intelligence…

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Beyond the hook: How phishing is evolving in the world of AI

One almost feels a little nostalgic for the days of old-school phishing attacks, those poorly worded, spray-and-pray emails that most people could spot a mile off. While they were still a danger, it was fairly simple to create countermeasures. But things have changed. Today’s phishing campaigns harness artificial intelligence (AI), deepfakes and adversarial techniques to…

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ServiceNow K25: McDermott vaunts agentic AI platform as revolutionary

ServiceNow CEO Bill McDermott hailed AI as an “absolute requirement” for the survival of humanity at the supplier’s Knowledge 2025 customer and partner conference in Las Vegas. “AI is civilization’s opportunity of this century. It is a gateway to prosperity. It is the only $22tn global market opportunity between now and 2030. It’s the only…

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Bridging Borders: The rise of Ukrainian-British tech collaboration

The past year has been crucial for Ukrainian-British tech cooperation. As one of the leading IT service exporters, Ukraine’s presence in the UK has never been stronger, with business ties growing deeper. Recently, the IT Ukraine Аssociation (ITU) published a comprehensive report on the state of the Ukrainian tech ecosystem. According to the report, Digital…

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