digital transformation

Automating public services – a careful approach

vchalup – stock.adobe.com By Published: 09 Jul 2024 The use of AI and automation in the public sector involves both public-facing systems and behind-the-scenes tools aimed at streamlining operations and freeing up staff time. But we know that these benefits are not guaranteed. Public sector organisations must approach automation with caution to avoid the pitfalls…

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AI and outsourcing: What’s the future for relationships and contracts? (Part two)

What follows is based on our combined experience of around 52 years of legal advice to the IT and outsourcing industries, and how we’ve seen outsourcing relationships and agreements develop to accommodate waves of new IT infrastructure, technologies, systems, applications and business processes. We look broadly at the key areas of focus for customers within…

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True cloud security requires in-depth understanding

As with most endeavours, incorporating security into the process as early as possible is essential when building or migrating to technologies such as the cloud. Whether you are beginning your journey of migrating key services to the cloud or launching a cloud-native evergreen project, involving security specialists with a deep understanding of the cloud security…

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CIO interview: Career progression and business alignment

Ash Cooper never really had aspirations to be a CIO. He began work over 20 years ago in IT with a job in PC support, but in February this year Cooper was elevated to the board at FTSE 100 law firm, Kingsley Napley, as its CIO. Throughout his career, Cooper says he has been focused…

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How to ensure public cloud services are used safely and securely

By Published: 12 Jun 2024 The public cloud is a cloud computing model that enables resources such as applications, data storage, and virtual machines to be accessed remotely and on demand. While largely a benefit, it also leaves organisations open to public cloud security risks, particularly when they allow users to access on-demand services from…

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Organisations value digital trust, but aren’t working at it

Just over three-quarters of technology leaders value digital trust as an important priority in the pursuit of digital transformation, but seem to be unwilling to put in the hours to work on it, according to research from security association ISACA, which is calling on compliance, security and IT to fill in some of the gaps…

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Software AG IUG 2024: Process mining as GenAI democratisation candidate

The Software AG International User Groups conference (IUG24) in Dublin was told this week of the supplier’s distinctive mission for generative artificial intelligence (GenAI) – the democratisation of business process mining and management. Stefan Sigg, chief product officer at the German enterprise software group, told a gathering of media and analysts ahead of his keynote…

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IT leaders dial back cloud-first strategies as hybrid IT becomes more of an investment priority

Cloud-first IT strategies seem to be falling out of favour with technology decision-makers and business leaders, suggests data from the TechTarget/ESG 2024 Technology Spending Intentions study. More than 1,400 technology decision-makers and business leaders participated in the study, which aims to shine a light on the IT investment priorities of enterprises around the world over…

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Chancellor targets £36bn productivity boost with £4.2bn digital transformation plan

Chancellor of the exchequer Jeremy Hunt has announced £3.4bn in additional funding for the NHS to deliver 2% annual increases in productivity through new technology and digital transformation across the health service in England. The cash for the NHS – which Hunt claimed is doubling investment in digital transformation – is the largest part of…

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The new data landscape: how will the new UK-US data bridge affect businesses?

After much deliberation, the UK-US data bridge finally took effect on 12 October. This new framework is expected to speed up processes and increase opportunities for companies that are exporting data-enabled services. Previously, organisations that wanted to do this had to have contract clauses in place to guarantee UK data protection and privacy standards are…

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