automation

Podcast: How (agentic) AI can help with unstructured data

In this podcast, we talk to Boris Bialek, vice-president and field chief technology officer (CTO) at MongoDB, about how artificial intelligence (AI) can help with discovery and management of unstructured data. Bialek sets out how AI can help bring together different classes of information that an organisation might hold about customers to make processes much…

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DWP accused of shielding AI deployments from public scrutiny

Civil rights groups have highlighted a “worrying lack of transparency” in how the Department for Work and Pensions (DWP) is embedding artificial intelligence (AI) in the UK’s social security system. According to separate reports from Amnesty International and Big Brother Watch, both published in early July 2025, the opaque use of AI systems by the…

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Podcast: Container storage challenges and how to overcome them

In this podcast, we talk to Pure Storage’s Venkat Ramakrishnan about customer challenges when dealing with containers and storage and data protection. Ramakrishnan, vice-president of products and engineering for Portworx, talked about customers who take on container deployments without thinking through the future scale, technical requirements and cost they are likely to accrue. Here, Ramakrishnan…

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Should we trust Humphrey to boost public sector efficiency?

In a twist of bureaucratic brilliance that Yes, Minister fans will appreciate, the civil service is rolling out a suite of artificial intelligence (AI) tools named – yes – Humphrey. Named after Sir Humphrey Appleby, the oh-so-helpful civil servant who was actually a master of obstruction through cooperation, this AI initiative is designed to streamline…

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Human vs digital therapy: AI falls short when IT pros need help

Over half of cyber security professionals lose sleep due to work-related stress, according to research by the Chartered Institute of Information Security (CIISec: 2022/23 State of the profession survey). They suffer from these and other symptoms similar to those we deal with in combat veterans at PTSD Resolution, the UK ex-Forces mental health charity. Yet…

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Agentforce London: 78% of UK companies use agentic AI, says Salesforce

Salesforce has released survey data that says 78% of UK organisations are using agentic artificial intelligence (AI). The findings, provided during Agentforce London 2025, also found that 14% are planning to adopt agentic AI technology in the next six months, bringing the total to 92%. The supplier’s Digital labour trends survey found 84% of its…

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Australia’s CommBank completes migration of data to AWS in AI drive

The Commonwealth Bank of Australia (CommBank) plans to accelerate the integration of artificial intelligence (AI) into its business after completing a year-long migration of its data platform to Amazon Web Services (AWS). Its data platform will be integrated with every banking service channel and, through AI, will provide personalised services to customers. For example, using…

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Citigroup cuts thousands of staff at China-based tech centres

Citigroup is “streamlining” tech support operations in China as part of a global restructure, with 3,500 roles set to go. The finance giant said some of the jobs will be moved, with one commentator suggesting it could join other US companies and shift IT and business support roles to India, where it has existing operations.…

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CEOs and IT chiefs misaligned on AI readiness

There appears to be a massive gap between expectations from business chiefs as to their organisations’ artificial intelligence (AI) readiness and what IT leaders believe is possible. A survey of 1,100 organisations, commissioned by Kyndryl published in the company’s People readiness report 2025, has found that only 16% of the CEOs polled believe their technology…

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Zero-trust is redefining cyber security in 2025

Cyber security has long been likened to building a fortress: thick walls, watchtowers, and a moat separating the inside from the outside. This perimeter-focused approach thrived for decades, but in today’s hyper-connected digital world, resources and users extend beyond traditional fortress boundaries, providing attackers with expanded opportunities for engagement. Recent cyber attacks have only underscored…

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