automation

MPs to scrutinise use of artificial intelligence in the finance sector

The Parliamentary Treasury Committee has called on consumers, finance firms and IT suppliers to provide evidence to support an inquiry into the use of artificial intelligence (AI) technology in the finance sector.AI is used widely in the finance sector where automation is rife. This includes chatbots supporting customers and even the use of AI in…

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Self-healing networks: The next evolution in network management

While artificial intelligence (AI) poses many risks for networks of all sizes, it also highlights the pitfalls of traditional network management in addressing real-time demands and unanticipated challenges – not to mention risks such as static configurations, manual interventions and reactive troubleshooting have become liabilities in the era of rapid technological advancement.  Self-healing networks represent…

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A guide to DORA compliance

The Digital Operational Resilience Act (DORA) came into force on 16 January 2023. Following a two-year implementation period, from 17 January 2025, financial organisations must fully comply with the new regulation, which aims to ensure they remain resilient to severe operational digital disruption. The act covers a number of aspects of cyber resiliency, auditability, and…

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Can AI rescue the public sector and deliver its long-promised digital transformation?

The start of 2025 heralds a difficult time for many Western nations, with the outlook for the public sector particularly bleak. Demographic shifts are boosting demand for public services just as tax revenues plateau and the labour force starts to contract. The result? Governments are under pressure to do more with fewer resources. Many of…

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tvOS 18.3 and visionOS 2.3 now available

After a month of beta testing, Apple finally released tvOS 18.3 and visionOS 2.3 to Apple TV and Apple Vision Pro users. After more packed updates, these two new versions seem a bit light on features.With tvOS 18.3, Apple is expected to add robot vacuum support. Although the company isn’t clear about the addition of…

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Weak supplier management hinders digital government

The State of digital government review, published by the Department for Science, Innovation and Technology, has portrayed the highly fragmented nature of public sector digital services. A root cause of the problems with public sector digital services, according to the review, is that fragmentation is a feature of the system. One of the challenges noted…

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Kearney, Futurum: Big enterprise CEOs make AI core to future

Management consultancy Kearney and analyst The Futurum Group have published research showing CEOs at high-revenue companies are putting artificial intelligence (AI) at the heart of their business strategies, and that European and North American respondents claim to have decent building blocks for AI programmes. The report’s authors, three from Futurum and seven from Kearney, assert…

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Generating customer experience at NatWest Bank

Thank you for joining! Access your Pro+ Content below. 14 January 2025 Generating customer experience at NatWest Bank Share this item with your network: In this week’s Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer’s guide examines the emerging regulatory compliance environment affecting…

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Labour’s AI Action Plan – a gift to the far right

Labour has published its AI Opportunities Action Plan (The Plan). The Prime Minister is very bullish about The Plan, and peppers his foreword with muscular terms like growth, revolution, ambition, strength and innovation. In itself, The Plan is full of claims that AI is essential and inevitable, and urges the government to pour public money…

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UK’s female fintech leaders hit harder by investment collapse

The women behind fintechs still face discrimination when seeking investment, despite the issue being an industry talking point for years, according to figures from a UK fintech industry body. Innovate Finance’s numbers, which revealed UK fintech investment dropped by double the global figure, also unearthed the worrying detail that investment in fintechs led by women…

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