automation

Australia’s CommBank completes migration of data to AWS in AI drive

3 minutes of reading / AI, Amazon, automation, AWS, chatbot, machine learning, Tech / By / Leave a Comment

The Commonwealth Bank of Australia (CommBank) plans to accelerate the integration of artificial intelligence (AI) into its business after completing a year-long migration of its data platform to Amazon Web Services (AWS). Its data platform will be integrated with every banking service channel and, through AI, will provide personalised services to customers. For example, using…

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Citigroup cuts thousands of staff at China-based tech centres

3 minutes of reading / automation, IBM, Tech / By / Leave a Comment

Citigroup is “streamlining” tech support operations in China as part of a global restructure, with 3,500 roles set to go. The finance giant said some of the jobs will be moved, with one commentator suggesting it could join other US companies and shift IT and business support roles to India, where it has existing operations.…

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CEOs and IT chiefs misaligned on AI readiness

3 minutes of reading / AI, automation, Tech / By / Leave a Comment

There appears to be a massive gap between expectations from business chiefs as to their organisations’ artificial intelligence (AI) readiness and what IT leaders believe is possible. A survey of 1,100 organisations, commissioned by Kyndryl published in the company’s People readiness report 2025, has found that only 16% of the CEOs polled believe their technology…

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Zero-trust is redefining cyber security in 2025

4 minutes of reading / AI, automation, cybersecurity, risk management, Tech / By / Leave a Comment

Cyber security has long been likened to building a fortress: thick walls, watchtowers, and a moat separating the inside from the outside. This perimeter-focused approach thrived for decades, but in today’s hyper-connected digital world, resources and users extend beyond traditional fortress boundaries, providing attackers with expanded opportunities for engagement. Recent cyber attacks have only underscored…

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How not to go off the rails with agentic AI

7 minutes of reading / AI, automation, ChatGPT, compliance, IBM, Salesforce, Snap, Tech / By

The hype has been strong on agentic artificial intelligence (AI) and the potential business benefits are real. However, their greater autonomy means you can go off the rails without introducing guardrails from the start to reduce risk and avoid cost blowouts. Ev Kontsevoy, chief executive at identities management platform Teleport, says the good news is…

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How cyber security professionals are leveraging AWS tools

8 minutes of reading / Accenture, AI, Amazon, automation, AWS, Cloud, cloud computing, cloud-native, compliance, Computer, data privacy, HTC, hybrid cloud, machine learning, network security, patch management, risk management, Tech, threat intelligence / By

With millions of businesses now using Amazon Web Services (AWS) for their cloud computing needs, it’s become a vital consideration for IT security teams and professionals. As such, AWS offers a broad range of cyber security tools to secure AWS-based tech stacks. They cover areas such as data privacy, access management, configuration management, threat detection,…

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UK Fraud Bill targets benefit claimants for mass surveillance

6 minutes of reading / automation, Tech / By

Earlier this month the House of Lords had its first debate on the Public Authorities (Fraud, Error and Recovery) Bill.  The Bill aims to reduce government losses to benefit fraud and error, and would give the Department for Work and Pensions (DWP) unprecedented powers of investigation to routinely and covertly check benefit claimants’ bank accounts,…

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Agentic AI could yield creative futures if it augments human workers

9 minutes of reading / AI, automation, chatbot, Cloud, digital transformation, Salesforce, Tech / By

Anyone who has been held in a customer service phone loop trying to resolve issues relating to products, services, accounts and so on will know the feeling – customer service can be a frustrating, time-consuming experience. It feels like technology has not helped that much, so when Gartner trumpeted the prospects of agentic artificial intelligence…

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CIOs prepare for recession with greater cost control

3 minutes of reading / AI, automation, Hardware, Tech / By

Nearly 60% of CIOs believe a recession this year is likely or already underway, according to a study from Boston Consulting Group (BCG). Its latest CIO spending survey, conducted in April 2025, found a sharp shift in sentiment. BCG noted that the introduction of tariffs and the risk of an economic slowdown are driving IT…

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The tech investment gap: bridging the divide for underrepresented entrepreneurs

5 minutes of reading / AI, automation, fintech, machine learning, Tech, Technology / By

Despite the UK’s position as one of the world’s most dynamic technology hubs, the industry still faces a persistent and well-documented challenge – equitable access to investment. Underrepresented entrepreneurs – particularly women, ethnic minorities, LGBTQ+ founders, and individuals from non-traditional backgrounds – remain significantly disadvantaged when it comes to securing the capital needed to start…

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