automation

AWS CEO Garman pitches ‘billions of agents’ as enterprise AI future

Amazon Web Services (AWS) chief executive Matt Garman projected a full agentic artificial intelligence (AI) future for the cloud infrastructure supplier’s customers during his keynote speech at its Re:Invent show in Las Vegas. He told attendees that freedom for customers to invent has been the consistent mantra of AWS since its inception two decades ago,…

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Google Quietly Removed One Of The Most Underrated Google Home Features

Mijansk786/Shutterstock Google Home users noticed recently that a useful feature had suddenly vanished from the interface of the Google Home app. First introduced in 2019, Google’s “Call Home” feature added support to directly call Google Home devices like the Nest Hub Max, allowing users to reach out to their home devices easily right from the…

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From trust to turbulence: Cyber’s road ahead in 2026

In 2025, trust became the most exploited surface in modern computing. For decades, cyber security has centered on vulnerabilities, software bugs, misconfigured systems and weak network protections. Recent incidents in cyber security marked a clear turning point, as attackers no longer needed to rely solely on traditional techniques. This shift wasn’t subtle. Instead, it emerged…

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Interview: Paul Neville, director of digital, data and technology, The Pensions Regulator

Paul Neville, director of digital, data and technology at The Pensions Regulator (TPR), is building strong IT foundations as part of a five-year strategy to help transform the organisation from a compliance-based to a risk-based regulator. He explains what that change will mean in practice over the next few years. “As a regulator, we’ll obviously…

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SAP selects Tata Consultancy Services to transform its IT operations

SAP has signed a five-year outsourcing agreement with Tata Consultancy Services (TCS) to support it in its strategy to transform its internal IT through enterprise-wide cloud and generative artificial intelligence (GenAI). The German business software giant has worked with TCS for 20 years, which has included a project to transform SAP’s business model from licence-maintenance-based…

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CCRC refers case based on third faulty Post Office system

The Criminal Cases Review Commission (CCRC) has referred a conviction based on a third Post Office IT system to the Court of Appeal. The appeal by former subpostmaster Gareth Snow, who ran a branch in Denbighshire, potentially widens the Post Office scandal even further. Snow used the Post Office’s Automatic Payment Service (APS) and Automatic Payment Terminal (APT) when…

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Can business software empower rather than control workers?

Acclaim Autism exists to help children with autism spectrum disorder, but before doing so, the Philadelphia-based company has to get approval from US health insurers. Founder and president Jamie Turner says this typically took six months, with 80% of applications initially rejected. Insurer processes vary widely: public bodies are generally easier to work with, but…

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A framework for software development self-service

Software development is associated with the idea of not reinventing the wheel, which means developers often select components or software libraries with pre-built functionality, rather than write code to achieve the same result. There are many benefits of this approach. For example, a software component that is widely deployed is likely to have undergone extensive…

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Interview: Dominic Redmond, group CIO, PageGroup

Dominic Redmond, group CIO of recruitment firm PageGroup, is a digital leader driven by a desire to help his team and the rest of the business use data to boost operational processes and customer services. Having started his career as a project manager, Redmond delivered major initiatives for Xerox and Aon that touched on the…

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How to build a data dream team  

Data is critically important to almost any business – it’s the lifeblood that makes an organisation function. But managing, leveraging and realising the commercial advantage of data is also hard.  If fully leveraging data is difficult enough, the bar is only getting higher – with AI changing the game. Traditionally, approaches to data have been…

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