Salesforce

Dreamforce 2025: Benioff vaunts Slack as interface to agentic enterprise

4 minutes of reading / AI, chatbot, Dell, digital transformation, Dropbox, Google, Microsoft, Salesforce, Tech / By / Leave a Comment

Marc Benioff, chairman and CEO of Salesforce, told attendees of the software supplier’s Dreamforce conference in San Francisco that enterprise artificial intelligence (AI) will need to rise to the level of consumer AI if “agentic enterprises” are to be built. The customer relationship management (CRM) supplier announced Agentforce 360, a platform described as the “culmination”…

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Okta CEO: AI security and identity security are one and the same

3 minutes of reading / AI, AWS, Cloud, Google, Google Cloud, Okta, Salesforce, Tech / By

At its annual Oktane customer conference in Las Vegas, Nevada, identity and access management specialist Okta has been expanding its vision to be a first port of call to securing non-human identities (NHIs) as a swelling wave of artificial intelligence (AI) agents causes their numbers to swell dramatically. Among the announcements made today are new…

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Agentic AI: Storage and ‘the biggest tech refresh in IT history’

10 minutes of reading / AI, hybrid cloud, Salesforce, Tech / By

With agentic artificial intelligence (AI), we could be facing the biggest tech refresh event in history, where every organisation might deploy up to 2,000 agents per employee. And to meet that need, the entire IT infrastructure – and storage in particular – will be affected. Those are the views of Jeff Denworth, co-founder of Vast…

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Is it time to build an AI factory?

8 minutes of reading / AI, automation, Cloud, compliance, IBM, Intel, machine learning, Oracle, risk management, Salesforce, SAP, Tech / By

The digital skyline will be dominated by factories, artificial intelligence (AI) factories. That is if you believe the hype – but what is an AI factory, and how can organisations benefit from this industrial revolution of technology? Factories mass-produce the same product over and over again. In doing so, they cut the cost of production…

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Workday hit in wave of social engineering attacks

3 minutes of reading / Computer, Google, Salesforce, Tech, Workday / By

Human resources (HR) platform provider Workday has become the latest large organisation to fall victim to a cyber attack originating through a third-party supplier, as the impact of a wave of cyber attacks – likely orchestrated through Salesforce products and linked to the ShinyHunters cyber crime collective – continues to reverberate. In a notice published…

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Workday UK head Dan Pell: Managing AI agents requires system of record

5 minutes of reading / AI, Microsoft, project management, Salesforce, Tech, Workday / By

Dan Pell is the general manager of Workday in the UK and Ireland, with a background at Salesforce and Microsoft, and a law degree in his hinterland.  At the recent London edition of the HR software-as-a-service supplier’s Elevate customer conference, he gave the interview that follows, and which majors on how digital labour – agentic…

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West Brom Building Society project to meet customers’ digital demands

3 minutes of reading / AI, API, cloud-native, Computer, fintech, Salesforce, Tech / By

West Brom Building Society is embarking on a three-stage project to build the digital capabilities its customers want. The organisation, which offers mortgages and savings products to about 500,000 people, will retain its 34 branches, but said customers are showing a preference for more choice in how they engage with it. The five-year project will…

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Agentforce London: 78% of UK companies use agentic AI, says Salesforce

3 minutes of reading / AI, automation, Intel, Salesforce, Tech / By

Salesforce has released survey data that says 78% of UK organisations are using agentic artificial intelligence (AI). The findings, provided during Agentforce London 2025, also found that 14% are planning to adopt agentic AI technology in the next six months, bringing the total to 92%. The supplier’s Digital labour trends survey found 84% of its…

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How not to go off the rails with agentic AI

7 minutes of reading / AI, automation, ChatGPT, compliance, IBM, Salesforce, Snap, Tech / By

The hype has been strong on agentic artificial intelligence (AI) and the potential business benefits are real. However, their greater autonomy means you can go off the rails without introducing guardrails from the start to reduce risk and avoid cost blowouts. Ev Kontsevoy, chief executive at identities management platform Teleport, says the good news is…

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Interview: Rom Kosla, CIO, Hewlett Packard Enterprise

8 minutes of reading / AI, Azure, data analytics, digital transformation, e-commerce, Git, GitHub, Hewlett Packard Enterprise, HP, Microsoft, Salesforce, SAP, Tech / By

When Rom Kosla, CIO at Hewlett Packard Enterprise (HPE), joined the technology giant in July 2023, the move represented a big shift in direction. Previously CIO at retailer Ahold Delhaize and CIO for enterprise solutions at PepsiCo, Kosla was a consumer specialist who wanted to apply his knowledge in a new sector. “I liked the…

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