The challenges of integrating SaaS applications
In 1999, Salesforce created the first true software-as-a-service (SaaS) package. Now there are more than 10,000 cloud-based applications aimed at enterprises and SMEs, covering everything from core business functions, such as finance or enterprise resource planning (ERP), to niche tasks. This proliferation of SaaS technology has helped organisations to modernise, digitise and automate business processes.…