e-commerce

Complexity challenges of pandemic hangover could lead to SaaS hysteria

“I give the customer what he wants. I don’t think it’s my place to offer dietary advice. If they want red meat and boiling tar… then buon appetito,” said Tom Wambsgans, Shiv Roy’s husband and head of one of Waystar Royco’s divisions, in hit TV drama Succession. This idea of feeding customers what they think…

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Executive interview: ManageEngine president Rajesh Ganesan on the ‘three Ws’ of digital change

To measure the maturity of digital transformation, companies need to review the status of the so-called “three Ws”: workforce, workplace and workloads. That is, having a workforce – which includes all of a company’s business partners and stakeholders – capable of working from anywhere securely and with a good experience, using any workload or tool…

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US Cyber Board to probe cloud security after latest Exchange hack

The US Cyber Safety Review Board (CSRB) is to conduce a review of cloud cyber security, focusing on what government bodies, industry and cloud service providers need to do better to strengthen identity management and authentication in the cloud. The probe comes in the wake of the July 2023 Microsoft Exchange Online incident, which will…

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Workplace monitoring needs worker consent, says select committee

Enterprises should only be able to digitally monitor and surveil employees with their explicit consent, according to a select committee report on the impacts of connected internet of things (IoT) technologies.Published 7 August 2023, the Culture, Media and Sport (CMS) Committee’s Connect tech: smart or sinister report concluded its year-long inquiry into the potential benefits…

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Amazon CEO cites enterprise shift in cloud spending priorities for upbeat Q2 results

Amazon CEO Andy Jassy has credited a shift in its customers’ cloud-spending priorities as playing a pivotal role in helping the e-commerce giant post a better than expected set of second quarter results. The results period, which covers the three months to 30 June 2023, saw Amazon report a revenue of $134.4bn for Q2, which…

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