Kingfisher develops AI-agnostic platform to power DIY assistant
Kingfisher, the group that owns DIY retailers B&Q and Screwfix, has launched a generative AI-powered virtual assistant in its French Castorama stores. The virtual assistant, which is built on top of a reusable platform called Athena, has been trained to answer customers’ DIY queries and provides step-by-step advice on a range of home improvement projects,…
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