Computer

Wells Fargo bank turns to AI to help families settle estates after a death

US bank Wells Fargo has reported a big jump in recommendations from customers after using artificial intelligence (AI) and automation to help families manage the bank accounts, mortgages and financial assets of bereaved relatives.  The bank, which runs over 4,000 branches in the US, is investing in AI and business process management software as it…

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Post Office Horizon IT scandal inquiry: Two years of shocking revelations

The statutory public inquiry into the Post Office scandal went relatively unnoticed for almost two years, but in that time, those au fait with the case have been shocked on an almost daily basis. The airing of ITV’s Mr Bates vs the Post Office drama and accompanying documentary in January 2024, eventually put the scandal…

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Pakistani national arrested over Southport ‘cyber terrorism’

Authorities in Lahore, Pakistan, have arrested and questioned a web developer, named as Farhan Asif, on suspicion of cyber terrorism in relation to misinformation posted in the wake of the 29 July mass stabbing at a children’s Taylor Swift-themed dance workshop in Southport, Merseyside, in which three were murdered. The attack on a community dance…

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Post Office apologises for IT problem text alert that was never sent

The Post Office has apologised once again to subpostmasters after it was confirmed that a text message intended to warn branch managers of a problem preventing access to the Horizon IT system was never sent. As reported by Computer Weekly earlier this week, about 3,000 Post Office branch counters were unable do business when they…

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Body of tech entrepreneur Mike Lynch recovered after freak storm

Following the sinking of his luxury yacht on Monday, Reuters has reported that the body of tech entrepreneur Mike Lynch has been recovered.Lynch was among six people who have been confirmed to have died when the yacht sank after being hit by a sea tornado, known as a waterspout, in the early hours of Monday…

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New Qilin tactics a ‘bonus multiplier’ for ransomware chaos

The cyber criminal Qilin ransomware gang seems to be upping the stakes in its ransomware attacks, stealing not just their victims’ data, but harvesting credentials stored within Google Chrome browsers on their endpoints, something that has never been observed before. Described as a “bonus multiplier for the chaos already inherent in ransomware situations” by the…

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How to optimise SAM budget in today’s heterogeneous environments

Overspending awaits the unwary when managing heterogeneous IT environments incorporating on-premise software, cloud apps and software as a service (SaaS), even as software asset management (SAM) continues to adapt, evolving beyond mere inventory audits. According to Kumaravel Ramakrishnan, IT service management (ITSM) marketing director at ManageEngine, which develops various IT management offerings, SAM remains a…

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