Computer

Interview: Bridgette McAdoo of Genesys on steering sustainability goals to success

8 minutes of reading / AI, Computer, Tech / By

As a play on the word “genesis”, the company’s brand evokes beginnings and new life, but for chief sustainability officer (CSO) Bridgette McAdoo, arriving at Genesys was founded in a series of roles and achievements, delivering broad and deep knowledge and experience. McAdoo started as an engineer at Nasa before moving into sustainability via pivotal…

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London councils endure wave of cyber attacks, shared IT services hit

4 minutes of reading / Computer, Tech / By

Four London councils have been cyber attacked over the past few days.Kensington and Chelsea; Hackney; Westminster; and Hammersmith and Fulham have all experienced IT system problems, and some services to the public have been affected, including phone line services.The Royal Borough of Kensington and Chelsea and Westminster City Council issued a statement yesterday, confirming they…

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UK government commits to Loan Charge settlement reforms in wake of independent review into policy

6 minutes of reading / Computer, Tech / By

The UK government has committed to wiping thousands of pounds off the outstanding settlements of everyone who remains in scope of the Loan Charge, in response to the latest independent review into the controversial disguised remuneration policy. The retroactive tax policy has left thousands of IT contractors living under the shadow of life-changing tax bills…

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CCRC refers case based on third faulty Post Office system

3 minutes of reading / automation, Computer, Tech / By

The Criminal Cases Review Commission (CCRC) has referred a conviction based on a third Post Office IT system to the Court of Appeal. The appeal by former subpostmaster Gareth Snow, who ran a branch in Denbighshire, potentially widens the Post Office scandal even further. Snow used the Post Office’s Automatic Payment Service (APS) and Automatic Payment Terminal (APT) when…

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Can business software empower rather than control workers?

8 minutes of reading / AI, automation, Computer, Dropbox, Google, Microsoft, project management, Salesforce, Tech / By

Acclaim Autism exists to help children with autism spectrum disorder, but before doing so, the Philadelphia-based company has to get approval from US health insurers. Founder and president Jamie Turner says this typically took six months, with 80% of applications initially rejected. Insurer processes vary widely: public bodies are generally easier to work with, but…

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Interview: Mariano Albera, CTO Checkout.com

6 minutes of reading / AI, AWS, Azure, Computer, e-commerce, Expedia, fintech, machine learning, Microsoft, multicloud, Pinterest, Tech / By

Mariano Albera describes himself as “a software engineer who was demoted to chief technology officer” (CTO). Now at global payments processing company Checkout.com, Albera heads up the operational and customer-facing IT team, made up of around 600 IT professionals. This is a significant portion of the fintech’s total workforce of 2,000, which – if you…

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Google Cloud withdraws complaint with European Commission over Microsoft’s cloud licensing tactics

3 minutes of reading / Amazon, AWS, Azure, Cloud, cloud computing, Computer, Google, Google Cloud, Microsoft, Tech / By

Google Cloud has confirmed the withdrawal of a complaint it filed with the European Commission (EC) in September 2024, relating to Microsoft’s controversial cloud licensing strategy, whereby it charges customers higher fees for wanting to run its software in competing cloud environments. The issue has seen Microsoft repeatedly come in for criticism and scrutiny from…

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Subpostmaster was told no jury would believe Post Office had ‘dodgy computer’

4 minutes of reading / Computer, Tech / By

A fundamental misunderstanding of the reliability of computers is partly to blame for the legal principle of being innocent until proven guilty being tarnished by the Post Office scandal, according to an academic research project. One of the findings was that a lawyer defending a subpostmaster wrongly blamed for an account shortfall told the defendant…

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Protecting the defenders: Addressing cyber’s burnout crisis

5 minutes of reading / AI, Computer, Tech / By

Nobody embarks on a career in cyber security expecting an easy ride. It’s widely recognised that protecting critical digital infrastructure is high-pressure and high-stakes work.  For many of us, that’s part of the buzz. Every day, we tackle complex challenges, address high-stakes problems, and (hopefully) make a real difference – but who will protect cyber…

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