Computer

Scattered Spider victim Clorox sues helpdesk provider

IT services provider Cognizant is facing a multimillion-dollar lawsuit from one of its customers, which claims lax security procedures enabled the Scattered Spider hacking collective – blamed for the attacks on Marks & Spencer and Co-op Group – to access its systems by convincing a Cognizant helpdesk employee to reset a password. The August 2023…

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Fujitsu to cut at least 100 more UK staff

Fujitsu has put nearly 500 UK employees on notice of possible redundancy, as it plans to cut more than 100 roles. The supplier could face financial pressure in the coming months when it finally contributes to the huge costs of the Post Office scandal. A question posed to management during a recent company forum requested…

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Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises

As university towns, Cambridge and Oxford are oddly disconnected from the UK’s capital when compared with those in other European countries. France’s leading universities are mostly in Paris, by contrast. As David Willetts, former minister for universities and science, and a British Conservative Party politician, writes in his 2017 book, A university education: “England is…

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Can AI Ever Become Conscious? (Or Is It Already?)

Yuichiro Chino/Getty Images Artificial intelligence has surged in use over the last few years. These computer systems that can perform supposedly human-like tasks such as reasoning, learning, and problem-solving have been integrated into our world very quickly, including a $500B Stargate AI project that’s already in the works. But every step forward AI models have taken has…

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Data, digital receipts and demanding customers

There’s an evolution in the receipts market in retail, with several brands making the switch from post-transaction paper to digital records. It is estimated the digital receipts market will be worth $293bn by 2030 and is expected to grow at a compound annual growth rate of 7.5% between now and then, according to market research business…

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Post Office will not compensate subpostmasters for IT outage

The Post Office has said it will not pay subpostmasters compensation to cover loss of business and costs as a result of a nationwide Horizon system outage last week. On Thursday 17 July, a problem at a Fujitsu datacentre caused the controversial Horizon system, which is used to run Post Office branch businesses, to be…

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Tesco IT problems lead to undelivered groceries and angry customers

Tesco customers were left waiting at home for online shopping orders that were not delivered following IT problems over the weekend. Customers have complained that they were forced to wait in for grocery deliveries for hours, with no information or updates from Tesco, only to have their orders cancelled. Tesco staff said they were receiving…

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European Commission ignores calls to reassess Israel data adequacy

The European Commission (EC) has been ignoring calls to reassess Israel’s data adequacy status for over a year, despite “urgent concerns” about the country’s data protection framework and conduct in Gaza. In April 2024, a coalition of 17 civil society groups coordinated by European Digital Rights (EDRi) signed an open letter voicing their concerns about…

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Austrian government faces likely legal challenge over state spyware

The Austrian government is likely to face legal challenges after it succeeded on its fifth attempt to pass a law this month that gives the country’s intelligence service legal powers to deploy spyware on phones and computers. Civil society groups are holding discussions with MPs on far-right Freedom Party (FPO) and the Greens, both of…

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BBC plans to outsource and offshore thousands of tech roles

The BBC is reported to be looking at how it can meet tough cost-cutting targets by outsourcing roles in tech and finance. According to a Guardian report, thousands of UK jobs are at risk as the broadcaster seeks cost savings, which could see work carried out offshore. The report states that jobs in Salford, Glasgow,…

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