Thank you for joining! Access your Pro+ Content below. 14 January 2025 Generating customer experience at NatWest Bank Share this item with your network: In this week’s Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer’s guide examines the emerging regulatory compliance environment affecting…
Investment in the UK fintech sector fell by 37% last year compared to 2023, but retained its leadership in Europe and was second place in global terms. The huge fall in investment was put down to tough market conditions which included “rising interest rates, geopolitical instability, and a recalibration in venture-capital fund-raising”, according to Innovate…
UK fintech investment drops by almost double global average Read More »
For chief information security officers (CISOs) still looking to set some professional goals for the New Year, or to expand on a list they’ve already compiled, consider strengthening the relationship with your organisation’s legal function. You may well have already spent a great deal of time building bridges with company lawyers. After all, it’s now…
Why CISOs should build stronger bonds with the legal function in 2025 Read More »
Misusing artificial intelligence (AI) can have some very clear and expensive consequences. Movie studio Lionsgate recently joined a long list of organisations discovering that quotations and citations from generative AI (GenAI) systems need to be verified like any other source; Microsoft is being sued by a German journalist after Bing Copilot suggested he had committed crimes…
Navigating the practicalities of AI regulation and legislation Read More »
Throughout 2024, UK government and law enforcement rhetoric around technology largely focused on the role of automation in reducing cost while boosting efficiency and productivity. Since the ascent of the new Labour government in July, there has also been a renewed focus on law and order given its manifesto commitment to “take back our streets”.…
Artificial intelligence (AI) has hit the headlines and the datacentres, but with it comes a range of performance and operating considerations that impact storage as much as any other IT discipline. In this review, we look at the key demands of AI processing on data storage, the type of storage AI requires, and the suitability…
As a longtime iPhone user directly affected, I’ve followed the rollout of the European Union’s big Digital Markets Act (DMA) over the past few years, wondering how it might impact not only the Apple products I use all the time but also other devices and services from tech companies that are deemed gatekeepers in the region.I’ve also…
I’m a European iPhone user, and Meta’s DMA requests to Apple worry me Read More »
In 2024, Computer Weekly’s data and ethics coverage continued to focus on the various ethical issues associated with the development and deployment of data-driven systems, particularly artificial intelligence (AI). This included reports on the copyright issues associated with generative AI (GenAI) tools, the environmental impacts of AI, the invasive tracking tools in place across the…
Wendy Redshaw, chief digital information officer (CDIO) at NatWest Retail Bank, has had a distinguished career leading technology-led change in some of the world’s biggest financial services organisations. Now, she’s using that experience to drive even more innovation. After four years as CIO for collaborative technology solutions with Deutsche Bank, Redshaw says she was eager…
Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank Read More »
Millions of unlawfully retained custody images could still be used for facial-recognition purposes by UK police, says biometric commissioner of England and Wales Tony Eastaugh in wider warning about the rapid expansion of surveillance tools. In 2012, a High Court ruling found the retention of custody images in the Police National Database (PND) to be unlawful on…
UK police continue to hold millions of custody images unlawfully Read More »
