chatbot

Agentic AI could yield creative futures if it augments human workers

9 minutes of reading / AI, automation, chatbot, Cloud, digital transformation, Salesforce, Tech / By

Anyone who has been held in a customer service phone loop trying to resolve issues relating to products, services, accounts and so on will know the feeling – customer service can be a frustrating, time-consuming experience. It feels like technology has not helped that much, so when Gartner trumpeted the prospects of agentic artificial intelligence…

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Interview: Joe Depa, global chief innovation officer, EY

8 minutes of reading / Accenture, AI, chatbot, ChatGPT, robotics, Tech / By

As global chief innovation officer (CIO) at EY, Joe Depa helps his firm embrace new ideas that boost service delivery and address client challenges in key areas, such as tax and assurance. Depa, previously chief data and artificial intelligence (AI) officer at Emory University and global lead for data and AI at Accenture, became global…

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Google Search AI Mode is cool, but here’s why you should use Gemini instead

4 minutes of reading / AI, chatbot, ChatGPT, Google, Meta, Tech / By

I never liked the AI Overviews that populate Google Search results, but Google Search just added a few AI features that I’d actually enjoy. The Simplify tool works only in the Google app, using AI to make complex text easier to understand. Then there’s the even more useful AI Mode, which essentially puts a chatbot…

Google Search AI Mode is cool, but here’s why you should use Gemini instead Read More »

ChatGPT delayed a feature that people shouldn’t be allowed to use anyway

5 minutes of reading / AI, API, chatbot, ChatGPT, Tech / By

ChatGPT has grown a lot in the past few years, with OpenAI releasing several exciting features along the way. ChatGPT can now reason to offer more in-depth answers to questions, and it produces detailed Deep Research reports on any chosen topic. Also impressive is the chatbot’s ability to generate images and edit photos. Then there’s…

ChatGPT delayed a feature that people shouldn’t be allowed to use anyway Read More »

ServiceNow K25: McDermott vaunts agentic AI platform as revolutionary

5 minutes of reading / agile, AI, chatbot, Cloud, compliance, Computer, digital transformation, Google, Google Cloud, IT service management, Microsoft, Oracle, Salesforce, Tech, Technology / By

ServiceNow CEO Bill McDermott hailed AI as an “absolute requirement” for the survival of humanity at the supplier’s Knowledge 2025 customer and partner conference in Las Vegas. “AI is civilization’s opportunity of this century. It is a gateway to prosperity. It is the only $22tn global market opportunity between now and 2030. It’s the only…

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Study finds ChatGPT isn’t taking anyone’s job, at least not yet

5 minutes of reading / AI, chatbot, ChatGPT, Tech / By

ChatGPT became commercially available in late 2022 and then revolutionized the tech landscape. Every company under the sun prioritized AI software, and we’ve witnessed massive developments in the past two and a half years since ChatGPT went viral.But as soon as ChatGPT arrived, we saw worries about AI replacing jobs. The fears worsened as OpenAI…

Study finds ChatGPT isn’t taking anyone’s job, at least not yet Read More »

Meta AI chatbots can have sexually explicit conversations with underage users

3 minutes of reading / AI, chatbot, Meta, Snap, social media, Tech / By

If you needed another reason to avoid Meta AI like the plague, in addition to Meta forcing its AI chatbot on all its social apps and looking to turn all your public data into training material for the AI, an investigation found an incredibly disturbing one. Meta AI chatbots, including some of those voiced by…

Meta AI chatbots can have sexually explicit conversations with underage users Read More »

The latest ChatGPT search upgrades make it better for shopping

2 minutes of reading / AI, chatbot, ChatGPT, social media, Tech / By

As impressive as OpenAI’s ChatGPT might be, there are still some ways in which it struggles to provide a better experience than a basic search engine. For instance, ChatGPT has never been the best assistant for shopping, but this week, OpenAI rolled out a number of improvements for ChatGPT search that might tip the scales…

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It sure looks like ChatGPT Free is getting ads soon

4 minutes of reading / AI, chatbot, ChatGPT, Facebook, Google, iPhone, social media, Tech / By

OpenAI has put a lot of work lately into improving the free tier of ChatGPT. Users who want to test the chatbot don’t need to pay $20/month, and they can still use more advanced AI features, though they still can’t access everything that’s available to paying subscribers.ChatGPT Free accounts can access a reasoning model, use…

It sure looks like ChatGPT Free is getting ads soon Read More »

Saying ‘please’ and ‘thank you’ to ChatGPT is costing OpenAI tens of millions of dollars

4 minutes of reading / AI, chatbot, ChatGPT, Microsoft, Tech / By

I don’t always do it, but I do say “please” and “thank you” when talking to AI chatbots like ChatGPT. I use lots of words in those prompts, including appellatives like “Hey ChatGPT…” After all, that’s the point of sophisticated AI models that understand common speech. You can tell them what you’d like them to…

Saying ‘please’ and ‘thank you’ to ChatGPT is costing OpenAI tens of millions of dollars Read More »

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