The State of digital government review, published by the Department for Science, Innovation and Technology, has portrayed the highly fragmented nature of public sector digital services. A root cause of the problems with public sector digital services, according to the review, is that fragmentation is a feature of the system. One of the challenges noted…
Weak supplier management hinders digital government Read More »
Management consultancy Kearney and analyst The Futurum Group have published research showing CEOs at high-revenue companies are putting artificial intelligence (AI) at the heart of their business strategies, and that European and North American respondents claim to have decent building blocks for AI programmes. The report’s authors, three from Futurum and seven from Kearney, assert…
Kearney, Futurum: Big enterprise CEOs make AI core to future Read More »
Thank you for joining! Access your Pro+ Content below. 14 January 2025 Generating customer experience at NatWest Bank Share this item with your network: In this week’s Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer’s guide examines the emerging regulatory compliance environment affecting…
Labour has published its AI Opportunities Action Plan (The Plan). The Prime Minister is very bullish about The Plan, and peppers his foreword with muscular terms like growth, revolution, ambition, strength and innovation. In itself, The Plan is full of claims that AI is essential and inevitable, and urges the government to pour public money…
Labour’s AI Action Plan – a gift to the far right Read More »
The women behind fintechs still face discrimination when seeking investment, despite the issue being an industry talking point for years, according to figures from a UK fintech industry body. Innovate Finance’s numbers, which revealed UK fintech investment dropped by double the global figure, also unearthed the worrying detail that investment in fintechs led by women…
UK’s female fintech leaders hit harder by investment collapse Read More »
Cyber security, whether singly or in tandem with generative artificial intelligence (GenAI), dominates enterprise IT investment plans in 2025, according to Informa TechTarget’s Enterprise Strategy Group’s annual spending intentions research. The research, based on responses from 1,351 IT and business professionals worldwide, found that cyber security outpaces all other categories of initiative, with a dramatic…
Cyber security dovetails with AI to lead 2025 corporate IT investment Read More »
Toyota, one of the world’s largest car manufacturers, has embarked on a project to transform its digital employee experience (DEX). In the US, Toyota has ambitions to eliminate its traditional IT service desk this year, and if it’s unable to hit that target, it aims to at least reduce IT help desk calls by 80%.…
How Toyota is transforming its digital employee experience Read More »
Throughout 2024, UK government and law enforcement rhetoric around technology largely focused on the role of automation in reducing cost while boosting efficiency and productivity. Since the ascent of the new Labour government in July, there has also been a renewed focus on law and order given its manifesto commitment to “take back our streets”.…
This year signalled a worrying time for diversity, equity and inclusion in the technology sector as many firms began rolling back their initiatives and efforts. This lack of commitment led many notable diversity organisations to dial back their own efforts, not wanting to contribute to allowing firms to pretend to be making a difference rather…
Top 10 women in tech and diversity in tech stories of 2024 Read More »
As 2024 comes to a close and we reach the midpoint of a decade that might generously be described as having so far been ‘turbulent’, I’d like to inject a note of positivity regarding the outlook for the second half of the 2020s. Before you dismiss me as naïve or irrationally optimistic, please hear me…
Innovation, insight and influence: the CISO playbook for 2025 and beyond Read More »
