automation

Can AI rescue the public sector and deliver its long-promised digital transformation?

10 minutes of reading / AI, automation, digital transformation, Tech / By

The start of 2025 heralds a difficult time for many Western nations, with the outlook for the public sector particularly bleak. Demographic shifts are boosting demand for public services just as tax revenues plateau and the labour force starts to contract. The result? Governments are under pressure to do more with fewer resources. Many of…

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tvOS 18.3 and visionOS 2.3 now available

2 minutes of reading / Apple, Apple TV, automation, Intel, iPad, Tech / By

After a month of beta testing, Apple finally released tvOS 18.3 and visionOS 2.3 to Apple TV and Apple Vision Pro users. After more packed updates, these two new versions seem a bit light on features.With tvOS 18.3, Apple is expected to add robot vacuum support. Although the company isn’t clear about the addition of…

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Weak supplier management hinders digital government

4 minutes of reading / AI, API, automation, Broadcom, cloud computing, digital transformation, Google, Tech, Technology / By

The State of digital government review, published by the Department for Science, Innovation and Technology, has portrayed the highly fragmented nature of public sector digital services. A root cause of the problems with public sector digital services, according to the review, is that fragmentation is a feature of the system. One of the challenges noted…

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Kearney, Futurum: Big enterprise CEOs make AI core to future

6 minutes of reading / AI, automation, project management, Tech / By

Management consultancy Kearney and analyst The Futurum Group have published research showing CEOs at high-revenue companies are putting artificial intelligence (AI) at the heart of their business strategies, and that European and North American respondents claim to have decent building blocks for AI programmes. The report’s authors, three from Futurum and seven from Kearney, assert…

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Generating customer experience at NatWest Bank

1 minute of reading / AI, automation, compliance, Computer, Tech / By

Thank you for joining! Access your Pro+ Content below. 14 January 2025 Generating customer experience at NatWest Bank Share this item with your network: In this week’s Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer’s guide examines the emerging regulatory compliance environment affecting…

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Labour’s AI Action Plan – a gift to the far right

18 minutes of reading / 5G, AI, automation, AWS, ChatGPT, Facebook, Google, Microsoft, Tech / By

Labour has published its AI Opportunities Action Plan (The Plan). The Prime Minister is very bullish about The Plan, and peppers his foreword with muscular terms like growth, revolution, ambition, strength and innovation. In itself, The Plan is full of claims that AI is essential and inevitable, and urges the government to pour public money…

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UK’s female fintech leaders hit harder by investment collapse

3 minutes of reading / automation, fintech, Tech, Technology / By

The women behind fintechs still face discrimination when seeking investment, despite the issue being an industry talking point for years, according to figures from a UK fintech industry body. Innovate Finance’s numbers, which revealed UK fintech investment dropped by double the global figure, also unearthed the worrying detail that investment in fintechs led by women…

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Cyber security dovetails with AI to lead 2025 corporate IT investment

3 minutes of reading / AI, API, automation, data analytics, firewalls, machine learning, microservices, network security, Tech / By

Cyber security, whether singly or in tandem with generative artificial intelligence (GenAI), dominates enterprise IT investment plans in 2025, according to Informa TechTarget’s Enterprise Strategy Group’s annual spending intentions research. The research, based on responses from 1,351 IT and business professionals worldwide, found that cyber security outpaces all other categories of initiative, with a dramatic…

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How Toyota is transforming its digital employee experience

5 minutes of reading / automation, chatbot, ChatGPT, Tech / By

Toyota, one of the world’s largest car manufacturers, has embarked on a project to transform its digital employee experience (DEX). In the US, Toyota has ambitions to eliminate its traditional IT service desk this year, and if it’s unable to hit that target, it aims to at least reduce IT help desk calls by 80%.…

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Top 10 police technology stories of 2024

12 minutes of reading / AI, automation, compliance, Computer, Microsoft, social media, Tech, Technology / By

Throughout 2024, UK government and law enforcement rhetoric around technology largely focused on the role of automation in reducing cost while boosting efficiency and productivity. Since the ascent of the new Labour government in July, there has also been a renewed focus on law and order given its manifesto commitment to “take back our streets”.…

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