automation

Wells Fargo bank turns to AI to help families settle estates after a death

US bank Wells Fargo has reported a big jump in recommendations from customers after using artificial intelligence (AI) and automation to help families manage the bank accounts, mortgages and financial assets of bereaved relatives.  The bank, which runs over 4,000 branches in the US, is investing in AI and business process management software as it…

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Tech sector layoffs mount amid AI investment frenzy

Workforce reductions are mounting across the tech sector globally as firms attempt to free up more resources for their artificial intelligence (AI) deployments. According to tracking website Layoffs.fyi, tech companies laid off more than 165,000 people in 2022 and 264,000 people in 2023, with the latest data showing that 410 tech firms have laid off…

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iPhone 16: Release date, rumors, features, A18, price, AI, and more

After the iPhone 15 release, we turn our attention to Apple’s upcoming iPhone 16. The company will unveil this new device during its Glowtime event on September 9. One of the highlights could be an iPhone Ultra model, although it seems AI will be the main feature of this lineup. That said, is the iPhone…

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AI disempowers logistics workers while intensifying their work

Marc Francis spent the past few years of his life governed by a broken route planner. Time after time, the driver who until recently delivered for Parcelforce would be asked to go on harder and harder routes or given unfeasible routes on his shifts. And when the system broke, failed to bring up an address…

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Riding the cloud database wave

It would seem that the adoption of cloud databases – those delivered via a cloud consumption model – is ramping up. Referred to as dbPaaS (database platform as a service) by analyst Gartner, the market for cloud databases is dominated by public cloud providers. Amazon Web Services (AWS), Microsoft, Google, Oracle and Alibaba are among…

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Engaging young people with careers in STEM at the Goodwood Festival of Speed

The UK tech sector continues to struggle with skills shortages, especially in emerging and high-priority areas such as cyber security and artificial intelligence (AI). One of the contributory factors is a lack of interest in computer science education in schools. Computer Weekly recently reported that low uptake of computing-related subjects at GCSE level is threatening…

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Enterprises must stop GenAI experiments and start long-term strategies

Generative AI (GenAI) is rapidly becoming an integral part of our lives and a powerful force for driving value within organisations. The potential of the technology to accelerate innovation and improve efficiency and productivity extends to nearly all functions across all industries. There are extensive opportunities for businesses to factor it into their digital transformation,…

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Rise of the citizen developer: GenAI and the democratisation of code

App development harnessing generative artificial intelligence (GenAI) might be democratising coding and potentially freeing up resource, but organisations must carefully manage contributors without prior coding experience. According to Jon Puleston, vice-president of innovation in the profiles division at Kantar, even an accurate synthetic persona based on a data set of 25,000 real people containing 250…

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Automating public services – a careful approach

vchalup – stock.adobe.com By Published: 09 Jul 2024 The use of AI and automation in the public sector involves both public-facing systems and behind-the-scenes tools aimed at streamlining operations and freeing up staff time. But we know that these benefits are not guaranteed. Public sector organisations must approach automation with caution to avoid the pitfalls…

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Microsoft and Google’s GHG emissions gains call viability of net-zero targets into question

The financial results of the world’s biggest three hyperscale cloud companies have seen Amazon, Google and Microsoft all credit growing customer demand for artificial intelligence (AI) services for boosting their respective profit, revenue and market share totals. The downside to this growth, particularly where Google and Microsoft are concerned, is that it appears to be…

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