automation

The rise of Generative AI in software development

Generative AI and large language models (LLMs) aren’t completely new technologies, but the world reached a greater awareness of their powers when OpenAI presented ChatGPT. Its surprisingly human-like capabilities fascinated the public but also brought concerns such as the dangers of misinformation, its potential for bias, and even the possibility of machines replacing people in…

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IT Sustainability Think Tank: Preparing the enterprise for tightening green regulations

As regulatory scrutiny intensifies, organisations must prepare for closer monitoring of their sustainability practices. Navigating the expanding landscape of rules and regulations concerning Scope 1, Scope 2, and Scope 3 emissions poses a pressing challenge. Enterprises must ensure they have the necessary capabilities to report emissions as accurately as possible. Additionally, as environmental sustainability takes…

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Gartner: Steps to improving test data management

Test data management (TDM) is a crucial practice for ensuring compliant data and providing uniformity to test data. In the same way testing environments and data models are continuously evolving, test data management practices require ongoing revision. The use of personal data in development and testing environments is a persistent concern for software engineering leaders…

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Chief data officer interview: Neema Raphael, Goldman Sachs

Neema Raphael left San Francisco in 2003, and headed to New York to apply his tech know-how to the enterprise sector. He soon landed a job at Goldman Sachs, and within five years, the self-confessed “tech nerd”, who knew nothing about the finance sector, was part of a team helping the banking giant survive one…

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ServiceNow Q2 2023: 23% year-on-year growth with GenAI to fore

ServiceNow has announced second-quarter 2023 revenue of $2.15bn, marking 23% growth over the same quarter last year. During the quarter, the supplier delivered new products said to embed generative AI across its Now platform, which is a cloud-delivered platform for automating digital workflows. These are: Generative AI Controller, Now Assist for Search, and Now Assist for Virtual…

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Dozens of Companies Adopt TSMC’s 3nm Process Technology

Designing chips for modern, leading-edge manufacturing technologies is an expensive endeavor. Still, dozens of companies have already adopted TSMCs N3 and N3E (3 nm-class) fabrication processes, according to disclosures made by TSMC and Synopsys. “Synopsys IP for TSMC’s 3nm process has been adopted by dozens of leading companies to accelerate their development time, quickly achieve silicon…

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How generative AI fuels customer experience programmes

Generative artificial intelligence (AI) has burst into the public consciousness this year, thanks to the launch of ChatGPT in November 2022. In its first six months, it garnered more than 100 million users, while images generated from AI art tool DALL.E were viewed more than 4.2 billion times. Companies are now beginning to figure out…

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CIO interview: Sean Green, University of East Anglia

Sean Green’s career has gone a full circle from IT through marketing, back to IT at his local university, where he is now heading up IT. Before taking up what he describes as a “pretty rounded CIO role”, at the University of East Anglia (UEA), Green had been on a journey through different sectors and…

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Generative AI: Automating storage and backup management

Generative AI – including services such as ChatGPT and Google Bard – looks like being the next wave of business automation. In IT, a growing number of suppliers now have some artificial intelligence (AI) or machine learning (ML) capabilities built into their management tools. Much of the day-to-day work of IT departments can benefit from…

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Security AI and automation may reduce cost of data breaches

The average cost of a data breach to a UK organisation now stands at £3.4m, but this figure drops by approximately £1.6m at organisations that have “extensively” deployed artificial intelligence (AI) and automation as part of their cyber security stack. This is one of the key findings in the 18th edition of IBM’s annual Cost…

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