Derby City Council extends AI project with multi-million deal after saving £200,000 with chatbots
Derby City Council has signed a £7m contract to extend the use of artificial intelligence (AI) copilot technology across more of its services, after the roll-out of AI assistants saved it £200,000. The four-year deal with ICS.AI will see the expansion of generative AI (GenAI) use into adult social care, customer services and debt recovery,…









